Kaizen has built its service offering on strict quality principles. Not only do we adhere to strict quality standards and insist that our partners do the same, we have also been providing quality standard implementation and auditing for other organisations for over 8 years. We therefore understand quality implicitly.

Our experience in quality both through the delivery of our core services and in helping other organisations build their quality systems, is borne out in our company name and its philosophy in following the Japanese principle of Kaizen. Kaizen is a Japanese concept referring to activities that continuously improve all functions and involve all members of the  organisation or team.

"Kai" change,  "Zen" for the better.

With Kaizen embedded into our companies culture we adhere to quality standards to show that we practice what we preach. We are externally evaluated against these standards and committed to ensure compliance and our own continuous improvement.

Our current certifications and commitments are listed below.